Returns & Refunds

We offer a 30-day refund guarantee for all purchases made through our store. To be eligible for a refund, items must be unused, in their original condition, and accompanied by proof of purchase such as a receipt or order confirmation. All returns must be initiated within 30 days from the date of delivery.

Once your return is received and inspected, a full refund will be processed to your original payment method within seven business days. Please note that refund timelines may vary slightly depending on your bank or payment provider.

For assistance with returns, refunds, or inquiries, please contact us directly:
Phone​​: +44 20 7461 2572
​​Email​​: info@tuccarlar.com
​​Store Information​​
Our returns address is located at:
7th Floor, Charlotte Building,
17 Gresse Street,
London, United Kingdom, W1T 1QL

Please ensure all returned items are securely packaged and include any original tags, packaging, or documentation. We recommend using a trackable shipping method to avoid loss or delay during transit.

If you have questions about our policy or need further support, feel free to reach out to our team—we’re here to help.